Frequently Asked Questions
Your key questions about the official Ledger Live app, answered. Find everything you need to know about downloading, setup, security, and managing your crypto assets.
Yes, the Ledger Live application is completely free to download and use. It is available for desktop (Windows, macOS, Linux) and mobile (iOS, Android). You only need to purchase a Ledger hardware wallet to use with the app to secure your crypto assets.
Security is paramount in crypto. Scammers create fake versions of popular wallet software to steal user funds. By downloading the official Ledger Live app directly from Ledger's website or trusted app stores, you ensure you are getting genuine, unaltered software designed to protect your assets. Never download from unverified links or third-party websites.
No. The Ledger Live app is an interface, not the wallet itself. The security comes from the Ledger hardware wallet (like the Nano S Plus or Nano X), which stores your private keys offline. The app allows you to interact with the blockchain and manage your assets, while the hardware device signs the transactions securely. This combination provides the highest level of security.
Your crypto is safe. Since your private keys are stored on your hardware wallet and backed up by your 24-word recovery phrase, your assets are never on your computer or phone. You can simply download the Ledger Live app on a new device, connect your hardware wallet, and you'll have full access to your funds again. If you lose your hardware wallet, you can buy a new one and restore your accounts using your recovery phrase.
The "My Ledger" tab is the control center for your hardware device within the Ledger Live app. Here you can update your device's firmware, install and uninstall apps for different cryptocurrencies, and check your device's storage capacity. It's the bridge that connects the Ledger Live software to your physical Ledger device.
The Ledger Nano X connects to the Ledger Live mobile app via a secure Bluetooth connection, allowing for truly wireless and on-the-go crypto management. The Ledger Nano S Plus and other models can connect to Android mobile devices using an OTG (On-The-Go) cable. All communications are encrypted, ensuring your transactions remain secure.
Yes! Ledger Live supports NFT management for the Ethereum and Polygon blockchains. You can view your NFT collection directly in the app, see their details and visuals, and securely send them to other addresses. All transactions are verified on your hardware wallet, providing the same level of security for your digital collectibles as for your coins.
Ledger takes privacy seriously. Ledger Live does not have access to your private keys and does not store personal data that could link you to your accounts. Your public addresses and transaction history are on the blockchain, and Ledger Live acts as a secure viewer. You are in control of your data and your financial privacy.